General

Mobile App

• Mobile App Download Links & Troubleshooting

Alerts

• Alerts

Kahi Mobile App

• Mobile App Functionality and Use

Getting Started

• Daily Kahi Upkeep
• Getting Started Quick Links
• STEP 1: Provisioning Kahi Fixed Gateways (Warehouse Locations)
• STEP 2: Provisioning Beacons to Assets
• STEP 3: Provisioning Vehicle Gateways (Raven+)

Beacons

• Beacon Scanning Issues
• General Beacon Information
• Swapping a Beacon (From Asset A to Asset B)
• Swapping a Beacon (New Beacon on Asset)

Mobile Gateways (Ravens)

• Mobile Beacon Scanning
• Mobile Gateway (Raven) Statuses
• Naming your Mobile Gateways (Ravens)
• Raven Set-Up and Troubleshooting
• Privacy Concerns with Vehicle Gateways
• Unplugged Raven Gateway

See all 8 articles

Fixed Gateways

• Warehouse Location Changes & Fixed Gateways
• Temporary Warehouse Locations & Fixed Gateway Use
• Offline Fixed Gateways

Assets

• Adding Assets to Inventory (Without a Beacon)
• Unidentified Assets
• Deleting an Asset
• Adjusting the Asset Homesick Time Period
• Homesick Assets
• Homeless Assets

See all 7 articles

Locations

• How to Create and Delete Locations
• Unknown Last Locations
• Unconfirmed Locations & Duplicated Job Sites
• Location Discovery and Site Statuses

Payment and Billing

• Kahi Pricing
• View Billing History or Update Payment Details

Reporting

• Report Types
• Mobile Gateway (Raven) Reports

Updates, Changes, and Service Annoucements

• Service Issue: Duplicate Daily Summaries Emails
• New for December 2021: Web and Mobile App Changes
• New for September 2021: Encircle Branded Job Sites and User Agreement Update
• New for July 2021: Web App Improvements to Streamline Routine Tasks
• Privacy and Security - Data Protection Measures

Integrations

• Albiware Integration
• Encircle Integration

FAQ

• Cancelling Kahi Services
• Supported Operating Systems
• Kahi Equipment and Platform Terms Dictionary
• Adding Additional Users to your Kahi Account
• Editing User Preferences