User Permissions & Adding Additional Users

Once you are a subscribing Kahi client, the account owner (business owner/individual who has registered the account, and is responsible for the overall maintenance of the account) can add additional users to the account.

Additional users are assigned a role. Each role has different permissions (see below) pertaining to the use of the platform.

To create additional users:

• Login to your Kahi account
• Click on the 'Settings' (gear icon) in the lower-left corner; select "Organization"
  • From the Organization page, click on "Users"
  • Click on "create" to add a new user
  • Select the user type from the drop-down menu:
    • Manager (personnel/staff who require access to all facets of the account, similar to that of the owner; exception: no access to API keys)
    • Technical (personnel/staff who require access to more technical parts of the account, ideal for those in IT/tech roles within your company)
    • Location Manager (personnel/staff who likely work in the field, and require access to daily operational components of the platform, but do not require access to administrative components)
    • Member (personnel/staff or temporary employees who need limited access to the operational components of the platform)
  • Add the new user's name and email address 
  • Select the locations you wish to grant access to (for those with more than 1 location available)
  • Submit - a new user has been added!

If an error is made with the email address for an invited user, DELETE the user completely and add them again, rather than editing the email. If you need assistance with deleting an account, contact support@kahi.io